Delhi metro to provide real-time waiting time to commuters
New Delhi: In a first, the Delhi Metro Rail Corporation (DMRC) will provide real-time average waiting time at selected busy stations during peak hours in morning and evening in case the waiting time stretches beyond 20 minutes.
From Thursday, the official social media pages/handles will post updates on the average waiting time at the ten stations.
The stations which are covered under the initiative are Chandni Chowk, Chawri Bazaar, Patel Chowk, Rajiv Chowk, Central Secretariat, Huda City Centre, Lal Quila, Barakhambha Road, JLN Stadium and Saket.
An official said, “The staff deployed at the stations will monitor the crowd and assess the waiting time. The information will be shared with commuters if the waiting time goes beyond 20 minutes. If there are any changes in the traffic/crowd, the modified waiting time will be updated to commuters.”
Currently, there is a new travel protocol in place keeping in view the current coronavirus pandemic. The DMRC has already advised the commuters to keep at least 15-20 minutes extra for their travel.