SDMC equips public toilets with QR Codes for feedback on facilities
New Delhi: In order to improve its ranking in Swachh Survekshan 2021, the West Zone of South Delhi Municipal Corporation (SDMC) launched a QR based smart system on Tuesday for live monitoring of different parameters of public toilets. The smart systems are being equipped at public toilets with an aim to improve the services and maintain sanitation facilities.
Through the system, users of public toilets can give feedback regarding the facilities being provided there by scanning the QR code provided.
Under the initiative, QR code was introduced on Tuesday at a public toilet located along Najafgarh road in West Zone’s Rajouri Garden. On the occasion, Chairman of West Zone Col B K Oberoi, Deputy Commissioner Rahul Singh, Nodal Officer of Swachh Bharat Mission Rajiv Jain, and senior officials from SDMC were present.
SDMC Commissioner Gyanesh Bharti said that the civic agency is making special efforts to ensure proper upkeep and maintenance of Public/Community Toilets, hence it has started a feedback system.
About the newly equipped smart system, he said “Through this, all zonal headquarters will come to know about upkeep and maintenance of toilets, facilities available for toilet users, issues faced by them while availing the facilities, etc. The civic agency will be able to rectify and improve services in a time bound manner through this system which is unique in nature.”
After scanning the QR Code, the users will see five options on their screen - availability of electricity, water and soap, cleanliness of toilet premises, and toilet seat. Toilet users will have to select an option to submit the feedback. Besides this, location of the public toilet, name of the ward, and other relevant information will also be displayed.
Nodal Officer of Swachh Bharat Mission Rajiv Jain said that this system is being equipped at all SDMC public toilets. He appealed to the people to share feedback through QR Code about availability of electricity, water and soap, cleanliness of toilet premises, and toilet seat while using the toilets. “Live monitoring of these toilets will be done and the officials concerned will act swiftly if any issue arises,” he further added.