Residents of Divine Meadows, a society near the Noida-Greater Noida Expressway in Sector 108, are fed up of having to commute on the bad road right outside the society.
As their concerns were not being addressed by Noida Authority, residents as a last resort began tweeting about the problem and even tagged Uttar Pradesh Chief Minister Akhilesh Yadav and the CEO of Noida Authority.
Dhiraj Kumar, a resident of the society, told City Spidey that they had started the Twitter campaign recently.
Residents complained that potholes and major cracks had developed on the road, which made commuting dangerous. There had been quite a few incidents of two-wheelers skidding on the road.
Screenshot of the Noida Citizen Charter app that shows that the complaint has been resolved
Neha Minocha, another resident, told City Spidey that she had lodged a complaint through the Noida Citizen Charter app on July 13, 2016. Shockingly, she says the app now shows that the complaint had been dealt with. “No one came from Noida Authority to check the condition of the road and no repair work was done. How can the Authority claim to have solved the problem?" she exclaimed.
When City Spidey approached Manoj Singh, project engineer of Noida Authority, he was clueless about the problem. He said he did not know why the app showed that the complaint had been resolved. He added that the problem would be looked into as soon as possible.
However, with elections in the state round the corner and the model code of conduct in place, residents will perhaps have to wait for repair of this road until the election process is over in the city.
Screenshot shows tweets regarding the road outside Divine Meadows