Ghaziabad: Residents say there are a host of issues plaguing the society such as shoddy security services, malfunctioning lifts and lack of proper firefighting equipment.
Upset with the builder’s lackadaisical attitude towards the society’s upkeep and services, residents of Ajnara Gen X, a society in Crossings Republik, Ghaziabad, protested in front of Ajnara Group’s corporate office in Sector 63, Noida, on June 17. The protest was later followed by a meeting between residents and representatives of the builder.
Speaking to City Spidey, Shobhit Chitransh, a resident of the society, said that the society was facing several issues, including shoddy security services, malfunctioning lifts and lack of proper firefighting equipment.
Almost 80 per cent of the 1072 flats are occupied and residents are paying maintenance charges to the builder.
“Despite paying a hefty maintenance charge of 1.80 p/sqft every month, we get such down-market maintenance service from the builder. We have been pursuing the issue with the builder for over two years now but nothing has changed so far. Four cases of lift malfunction have taken place in the society in the last one week. Residents had to be rescued by other residents and security guards,” Chitransh added.
Soma Prasad, another resident of the society, told City Spidey that recently, her sister along with her one-year-old son was stuck in the lift before she was rescued by residents. “We have stopped sending children in the lifts, fearing that they will get stuck alone. Moreover, the exhaust fans installed in the lifts are defunct and the children may suffocate,” Prasad added.
Moreover, the absence of an Apartment Owners Association (AOA) in the society has worsened the situation as there is no residents’ body to take up issues with the builder. The formation of the AOA is hung due to a conflict between two factions of residents who went to the Allahabad High Court over the issue in 2015. According to residents, the case was last heard on April 28 this year and the next hearing has been scheduled for September, 2018. However, residents maintained that they would appeal to the court for an earlier date.
Meanwhile, denying residents’ claims, Sanjeev Verma, respresentative of Ajnara Group, said that everything was fine and there was no problem in the society’s maintenance services. When asked about the recurring malfunctions in the society’s lifts, Verma said, “In case of any malfunction, the lift service provider is called and proper servicing is done immediately.”
A meeting between representatives of Ajnara Group and residents is scheduled to be held on June 22.