This condominium in Sector 50 has been struggling with malfunctioning lifts, but things haven't changed despite repeated complaints from the residents.
The problem of lifts persists at Fresco in Sector 50, Gurgaon. This time, it’s Tower 16. Both the lifts of this tower have not been operational for some time now.
Incidents of people getting stuck in lifts have only become too common in this condominium.
On August 9, three children were stuck in the Tower 4 lift for nearly 30 minutes. There have been other minor episodes as well.
Residents claim that the lifts are not maintained, as the builder has not deposited dues of Rs 40 lakh to Otis, the lift agency.
And since the annual maintenance contract (AMC) with Otis has expired, the company is not willing to carry out maintenance work until their dues are paid.
A harassed resident, Yogesh Mathur, complained, “The builder gets the charges from us on time, but does not pay Otis, and hence our lifts remain unrepaired.”
Desperate for help, the RWA even lodged a complaint with the sub-divisional magistrate (SDM).
“The senior citizens and heart patients in our condominium stand at perpetual medical risk, owing to malfunctioning lifts. This time, both the lifts in Tower 16 have stopped working,” said a resident.
Speaking to City Spidey, Nilesh Tandon, RWA president, said, “We wrote to the SDM, after all our complaints to the builder went unheard. We are looking forward to some action now.”
