Gurugram: Substandard construction material irks BPTP Park Serene residents
Gurugram: Substandard construction material irks BPTP Park Serene residents
Akanksha Gupta
Gurugram: Substandard construction material irks BPTP Park Serene residents
Photo: CitySpidey
Gurugram: Substandard construction material irks BPTP Park Serene residents

Just when the residents of BPTP Park Serene, a housing group society in Sector 37 D, thought that it couldn't get any worse, they met with the situation wherein wall-mounted toilets in their flats started coming off, leaving them in utter shock.

The incident happened on Friday morning when Karan Singh Bisht, a resident of BPTP Park Serene sat on his toilet seat to use and suddenly it came off from the wall leaving him in despair. He suffered a minor injury on hand. Bisht said, "I thank God that I was not severely injured. A toilet should be attached to a strong frame that is securely attached to a wall. Immediately after the incident, I called the society's maintenance team and when I explained the incident, they start giving me confusing answers." He alleged that the builder has used the substandard construction material.

The residents have said that this is not the first time that something like this has happened. Nearly 20 flats owners have made similar complaints. A resident said that such types of incidents happen frequently in their society due to the poor quality of material used in the construction. Moreover, the technicians were also not skilled.

Cracks have already started developing on ceiling and walls. Now the residents are demanding a proper safety audit of the building. Hemant Kumar, another resident of Park Serene said, "It is complete negligence from the builder. We thought we paid for our dream home, instead, we are living with seepage, choked drainage, and broken tiles. We are already paying a huge amount as a maintenance fee for the poor service. Even after several complaints to the builder and its maintenance team, nothing has been done so far."

The residents informed that there are about 405 flats in the housing society. Rajiv Mittal, General Secretary, BPTP Park Serene RWA said, "Even after waiting for the flat for 10 years, we are living in great distress. Shoddy construction and technical failure have become the norm in our society. We recently met the Union Cabinet Minister and local MP Rao Inderjit Singh highlighting our plight. He assured us to resolve the matter. We will be soon meeting DTCP official in this regard."