Gurugram: Imperia Esfera residents miffed over inadequate services by builder

Photo: CitySpidey
Posted: Sep 08, 2019

The residents of Imperia Esfera, a residential society in sector 37 C, are having a harrowing time as they forced to rely on diesel generator (DG) sets to meet their electricity needs. They alleged that the builder failed to provide them electricity supply even after one and half years of possession.

According to the residents, the project was launched in 2011 but it got delayed as a result of which the homebuyers started getting possession in January 2018 in a phase-wise manner. They informed that originally the project was to be developed with 9 towers, however when the developer failed to deliver the project on time, they started giving the possession in a phase-wise. At present 3 towers are occupied with around 120 families, while other towers are still under construction.

Sunil Rohilla, a resident of the society said, "The builder has completely failed to provide basic amenities for living. We are living on DG sets for the past one and half year to meet our electricity needs which is not only adding the financial strain on people but also causing air and noise pollution. Only two months back we got the water connection otherwise water was supplied through tankers."

Gyanendra Singh, another residents said, "When we booked our flat, we never thought it would become nightmare for us. Since DG sets operate for 24 hours, therefore the walls of the flats have turned black due to the smoke from it. We cannot even open our windows and balcony doors due to the noise pollution from DG sets.”

Apart, the residents also complained about the unjustified high maintenance charges on them. They alleged that facilities like club house, swimming pool is still under construction. There is continuous seepage in the basement which can pose risk to the lives of the residents and the society lacks greenery. They also pointed out that society lacks proper fire fighting system. Security arrangement is also abysmal with only few guards on the gate giving chances to unknown people to enter the society.

“Since there are no safety measures, therefore the residents are living in fear. Plaster is coming off the wall, tiles, kitchenware and sanitary ware are also of inferior quality. The developers are not even providing maintenance books to the residents," said Atul Varshney.

The residents informed that in the last six months, the housekeeping staff has gone on a strike twice.

To mark their protest, the residents have put banners in their balcony and building expressing their unhappiness over poor service provided by the builder.

"We are continuously trying to reach the builder to resolve our issue, however they are not responding to our concern. We had earlier protested against the builder and filed a complaint at police station and DTCP as well," informed Rohilla.

Meanwhile, when CitySpidey tried to reach out to the developer's representative , he refused to talk.

TAGS: Imperia Esfera / sector 37 / Gurugram / Diesel generator / electricity / management / maintenance service