We are committed to safeguarding the privacy of our website/mobile device visitors; in this policy we explain how we will treat your personal information.
2. Collecting personal information
We may collect, store and use the following kinds of personal information:
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. Using personal information
Personal information submitted to us through our website / mobile app will be used for the purposes specified in this policy or on the relevant pages of the website / mobile app.
We may use your personal information to:
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4. Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud, or abuse, and to help others find your account, including through third-party services and client applications.
You may use your settings (afterlogin) for email and mobile notifications to control notifications you receive from the City Spidey Services. You may also unsubscribe from a notification by following the instructions contained within the notification or the instructions on our website/mobile app.
We may disclose your personal information:
Except as provided in this policy, we will not provide your personal information to third parties.
5. Sharing of Information
We may also share your information with business partners to provide you with services that you request. For example, if you sign up for a promotion that runs on our Services but that is sponsored or co-sponsored by another company, your information may be shared with that sponsor. City Spidey is not responsible for the privacy practices of these entities.
Service Providers: We may share information with vendors providing contractual services to us, such as hosting vendors, advertising service providers, outside service providers and mail list managers. We also may share your information, including your payment information, as appropriate to process your payments for the Services or complete a transaction.
Groups and other public information: Our Services are designed to help you share information with others whenever you wish to. Most of the information you provide us through the Services is information you are asking us to make public. Your public information includes the comments you make in various sections; the metadata provided with them and the Groups you create, people you follow, segments you mark as likes or dislikes, and many other bits of information that result from your use of the City Spidey Services. We may use this information to make inferences, like what topics you may be interested in, and to customize the content we show you, including ads. The City Spidey Services disseminate your public information to a wide range of users, customers, and services. For instance, your public user profile information and public comments are immediately delivered via SMS and our APIs to our partners and other third parties, including search engines, developers, and publishers that integrate content into their services. When you share information or content like photos, videos, and links via the City Spidey Services, you should think carefully about what you are making public.
Non-private or non-personal information: We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information, public comments, the Groups you follow or that follow you, or the number of users who clicked on a particular link.
6. Retaining personal information
Under this clause, we sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
In case of deletion/deactivation of your account the relevant public information already shared by shall be retained at such places where they are/were already shared.
Notwithstanding the other provisions of this clause, we will retain documents (including electronic documents) containing personal data:
7. Security of personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website/mobile app.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email or through the private messaging system on our website.
9. Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Our Services are not directed to persons under 18. If you become aware that your child has provided us with personal information without your consent, please contact us here. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we take steps to remove such information and terminate the child’s account.
10. Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use both session and persistent cookies on our website.
Most browsers allow you to refuse to accept cookies; for example:
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer; for example:
Deleting cookies will have a negative impact on the usability of many websites.