Digitisation of policing still needs catching up
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Digitisation of policing still needs catching up

Though Crime Criminal Tracking Networking and System or CCTNS was launched in 2009 as a comprehensive and integrated nationwide online network of police stations, it is still lagging behind in certain aspects, particularly on the verification front.

Digitisation of policing still needs catching up

At a time when stress is being laid on minimising paper work to fast-track e-governance, Noida police is still struggling to fully implement the Crime Criminal Tracking Networking and System or CCTNS.

CCTNS is aimed at digitising police stations across the country by creating a comprehensive and integrated nationwide online network. The project was launched in 2009.

Right now, citizens can lodge complaints using it; they can also download an FIR copy.

But for services such as online verification of domestic help, employees and tenant, the residents will have to wait a little more. When this feature is implemented, police verification will become much easier and swifter.

Once operative, the police will be able to download the details of the person to be verified, and they can then forward the information to the concerned police station.

Dinesh Yadav, SP City, Noida, said, "The system is in place, and people can lodge an FIR and provide details of the suspected person. The police are also filing charge-sheets, preparing final reports through the system."  However, he added that work on uploading of crime forms is still on.

Yadav also said, "The project is being monitored from Lucknow and I am not in a position to comment on when the features will be added."

To access CCTNS, one needs to visit the UP police website and click on the CCTNS tab, which shows different options, such as registering eFIR, View FIR and Citizen Portal. On clicking Citizen Portal, one is led to the CCTNS network. But currently, it does not have the option of uploading details for police verification. 

However, certain inherent problems persist.

An officer looking after the project in the district said, on condition of anonymity, that once a citizen provides the details, the data has to be downloaded and forwarded to the respective police station. But downloading throws up an error.

The officer added that this technical hitch has been conveyed to the concerned officer, and work is on  to fix it.

City Spidey tried to connect with Rahul Srivastava, spokesperson of the director general, Lucknow, but he was unavailable for comments.