With the Municipal Corporation of Gurugram (MCG) successfully going digital in its operations, HUDA has decided to follow suit. The digital transition is aimed at getting rid of paperwork and achieving a more transparent administrative process, namely processing applications and sanctioning approvals.
Once the transition is done, approval on building plans will be granted through e-mails. “The existing process is quite cumbersome. Documents have to be submitted to HUDA, and then tracked. A digital system will be effective in managing queries about individual cases,” said DS Yadav, president, Sector 17B.
HUDA also expects to improve on its response time.
Speaking to City Spidey, Yashpal Yadav, an administrator from HUDA, said, “We wish to digitise the system completely. All plans and approvals will be made online.”