New Delhi: In order to facilitate the public to interact with DDA officials for availing various services, the authority has decided to re-open public hearing at its headquarters ’Vikas Sadan’ from June 14, only with prior online appointments.
Due to the Covid-19 guidelines, only those persons who book personal hearing slots with the concerned officers via the online appointment application of DDA will be given permission to enter the headquarters. Free walk-in appointments are not open at this stage. The url of online public hearing is (https://citzservices.dda.org.in/). Public hearing slots will be available for Mondays and Thursdays.
Further, in order to ensure greater public safety by limiting direct interface, all the public appointments related to land disposal and housing department will be dealt through video conferencing only. After the applicant has booked the online appointment, WebEx Meeting ID and password will be provided through the online application. At the appointed date and time, the applicant can join the officer's online meeting room for the appointment.
General public who seek appointment in the LD/housing department will not be required to visit the DDA office for the same.They can meet the concerned official online from their place only or through their mobile phone. However, to facilitate persons who do not have access to online resources, some terminals will be available at DDA Vikas Sadan Nagrik Suvidha Kendra, from where he/she can meet the officials online. This facility is limited and will be available on a first come first serve basis.
The SOP for the general public regarding public hearing through video conferencing are available on DDA's website. The public can give feedback regarding the online public hearing at email@example.com.
It has also been decided to start receipt and despatch counters and Nagrik Suvidha Kendra w.e.f June 14 so that document submission and conveyance deed execution can be done. The DDA has already started an online conversion application service in housing and LD departments. General public is advised to apply for conversion in online mode only.
People visiting Vikas Sadan will have to adhere to Covid-19 protocols and social distancing norms. They will be allowed entry only after thermal screening and no risk/low risk status in Aarogya Setu. It will be mandatory for them to have normal body temperature, no risk/low risk status in Aarogya Setu app and wear a proper face mask.