New Delhi Municipal Council (NDMC) is organizing its next Suvidha Camp to provide information, facilitation and grievances redressal for the benefit of its service users at NDMC Convention Centre, Palika Kendra, New Delhi on Saturday, 04th March, 2023 from 10.30 A.M to 12.30 P.M.
The Suvidha Camp Helpdesks of the various departments will provide facilitations and redress the grievances of service users, employees, RWAs, MTAs and residents of NDMC.
The Suvidha Camp will address the grievances related to new electricity connection/disconnection, load enhancement/reduction, name change/transfer, property tax, birth & death certificate, service matters of serving & retired employees of NDMC, Water logging, Sanitation, Waste Disposal, Road repairs, widow pension, old age pension, handicapped pension, Booking of Barat Ghar & parks and any other services offered by NDMC.
Apart from organising the Suvidha Camps, NDMC has also launched a “Jan Suvidha Portal” as a contactless grievance redressal mechanism for the residents and service users of NDMC. The link for the Jan Suvidha portal is available on NDMC website (https://www.ndmc.gov.in/complaints.aspx). The Jan Suvidha Portal can be used for lodging the grievance, tracking their grievance status and for giving feedback on the grievance redressal mechanism.
Grievances can also be lodged through Social Media platforms like twitter (https://twitter.com/tweetndmc), facebook (https://www.facebook.com/ndmcgov) and Instagram (https://www.instagram.com/newdelhimunicipalcouncil). These complaints are continuously monitored by Head of the Departments and resolved the same as soon as possible.