Gurugram: The department of the electrical inspectorate, Gurugram, on Monday directed the Mapsko Builders Pvt Ltd to get all the safety checks of the lifts required as per Haryana Lifts and Escalator Act 2008.
They further directed the builder to check the ARD (Automatic Rescue Device) of the lifts and life of the ARD batteries and submit the compliance report within 7 days. The direction came after a complaint was received from the residents of Mapsko Casa Bella, a residential society in Sector 82, citing regular breakdown and technical glitches posing a serious threat to the lives of people.
In their complaint, the residents had said that they were facing routine issues with the malfunctioning of lifts and several instances of the breakdown were reported from the society.
“Major cause of the regular breakdown is due to lift holding brackets and poor installation of a lift in the society. The standard was not followed causing frequent malfunctioning of lifts. The builder has not complied to electrical norms which are mandatory” said Dharamveer Singh, RWA president, Mapsko Casa Bella.
The society has 22 lifts in 11 towers and 2 lifts in EWS building and instances of lift breakdown happened on a daily basis. “I had a harrowing time for around 45 minutes when I got trapped in a lift a month ago. I have filed a police complaint against the callous attitude of the developer,” said a resident on the condition of the anonymity.
The residents claimed that they have made complaints to the Department of Town and Country Planning (DTCP) and CM window as well but nothing has been done to resolve the issue.
Herman Oberoi, another resident of the society said, “Lifts are the lifeline for the high rise buildings and we are suffering the most due to frequent malfunctioning especially children and senior citizens. Some of the towers have 20 floors and it is not possible to use stairs on a daily basis.”
“We have written several times to the builder but to no avail. The basic life-saving features are also not available making the situation worse. There are structural flaws in the building which needs to be rectified by the builder,” he added.
Meanwhile, the representative of the developer of the society pointed out that the maintenance of the lifts is with the Kone Elevator India Pvt Ltd and it would provide our explanation on the matter. He said, “The routine maintenance of the lift has been carried out by the agency regularly in the society and it will submit our reply on the matter.”