RG Residency: When a lift dropped from the 14th floor with two residents inside
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RG Residency: When a lift dropped from the 14th floor with two residents inside

Despite paying annual maintenance charges in advance, residents of this Noida Sector 120 society say the builder has failed to carry out timely maintenance of the elevators.

RG Residency: When a lift dropped from the 14th floor with two residents inside

Residents of RG Residency in Sector 120, Noida, are up in arms about the issue of malfunctioning passenger lifts in the society. They complained that despite paying annual maintenance charges in advance, the builder had failed to carry out routine maintenance of the elevators.

"The society witnesses frequent load shedding and the elevators tend to drop to the ground floor in a free fall every time there is a power cut," said Yashvindra Kumar, a resident. "A couple of days back, a woman and a boy from the society were in the Tower D elevator when that happened. The elevator dropped from the 14th to the ground floor at quite a high speed. Thankfully, the doors opened at the ground floor, so they could step out. It took them two days to recover from the shock. And all this despite residents paying maintenance charges to the builder in advance."

Residents had earlier thronged the society's maintenance office to protest against the malfunctioning elevators. Alok Trivedi, another resident, said they had submitted a written complaint to the police chowki in Sector122. "We are facing life-threatening incidents due to the builder's apathy," he added.

A group of residents alleged that despite twice lodging complaints with the police, they had not received any acknowledgement from police officials. They said the police intervened when residents protested aginst the builder in front of the society gates but did not take any action about their complaints.

On contacting the builder's office in Netaji Subhash Place, Pitampura, Delhi, the call attendant said no company representative was available for comment.

Pratap Singh, in-charge of police chowki, Sector 122, said based on the complaints, the police had arranged a meeting between the residents and the builder, during which the builder's representative had accepted the technical fault in the elevators and agreed to depute a lift operator. "We haven't had any communication from the residents since then," said Singh.