Greater Noida: In a bid to win the confidence of homebuyers, the Greater Noida Authority has decided to give ratings to societies to solve the problem of maintenance. The better the society is maintained, the higher will be its rating. Similarly, a society that has poor maintenance facilities will be given low ratings. Through this initiative, buyers will know which society to invest in and which company is providing good maintenance facilities.
Ten or more maintenance-related parameters will be fixed, the higher the parameter the society meets, the better will be its rating. The ratings will be given based on residents’ feedbacks. A team is set to be formed soon for this. The Authority is of the view that by having the rating, the companies handling the maintenance will make more efforts to complete the maintenance facilities in the societies to maintain their image.
In addition to this, the builder cell of the Authority is holding regular builder-buyers meetings on the instructions of the CEO of Greater Noida Authority, Narendra Bhushan. Santosh Kumar, OSD of the Authority and in charge of the builder cell, is leading these meetings. More than 35 meetings have been held so far. According to the officials, one thing that emerged from all these meetings is that the residents of most of the builder societies are troubled by the problem of maintenance.
The companies maintaining the society are not able to provide good services to the residents. There are around 200 builder societies in Greater Noida West itself. The responsibility of maintaining some of these societies is still on the builders. The builders have also hired private companies for taking care of the maintenance of housing societies. That company itself collects the maintenance fee from the residents and maintains the society.
At the same time, in some societies, the Apartment Owners Association has been formed to take care of the maintenance of society. They can appoint a company for the maintenance of society. The authority believes that if a good company maintains the society, then the grievances related to the maintenance of the residents will also go away. Keeping this in mind, the authority has decided to conduct a rating of societies based on maintenance.
Similarly, the representatives of the Apartment Owners Association will be able to appoint good companies for the maintenance of society. Recently, a presentation has also been made on this in front of the CEO of the Authority, Narendra Bhushan. The CEO has sought a detailed report on this from the builder cell of the authority so that the proposal can be finalized soon. However, on the above news residents shared their mixed views.
Gaurav Patel, a resident of the Shri Radha Sky Garden, a residential society in Greater Noida West, says, “Ratings come later, basic amenities come first. You can rate a society once it is complete. But if it is not even started and struggling for basic amenities, life-threatening problems, then on what basis can you judge that particular society? Most of the societies in Greater Noida are in a bad condition, the societies are in dire need of basic amenities. Residents are suffering regularly”.
Tanmay Tyagi, a resident of Gaur City 2, a residential society in Greater Noida West, says, “Society rating is a positive step. This will increase transparency and will provide a measure that will directly allow the people living there to tell the good or bad aspects of their society directly. Lack of maintenance or low measure is a very widespread problem. With this new experiment, it is expected that the people of the society will be able to rate it directly and transparent feedback will be given to the Greater Noida Authority. I, being a resident, am in favour of this experiment and welcome this step”.